Shipping Destinations

We currently ship only within the European Union (EU) and Switzerland.

We do not ship to countries outside the EU or to international destinations beyond Switzerland at this time.

If your delivery address is outside these regions, your order cannot be processed.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Please note that during peak periods, promotions, or public holidays, processing times may be slightly longer.

Shipping Methods & Delivery Times

Estimated delivery times are as follows:

European Union (EU)

• Standard Shipping: 3–7 business days

• Express Shipping (if available): 1–3 business days

Switzerland

• Standard Shipping: 4–8 business days

• Express Shipping (if available): 2–4 business days

Delivery times are estimates and may vary depending on your location, carrier delays, customs processing, or unforeseen circumstances.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on:

• Delivery destination

• Selected shipping method

• Order size and weight

Free shipping promotions may apply and will be clearly indicated at checkout.

Customs, Duties & Taxes

• Prices include VAT where applicable.
• In some locations may apply customs duties, import taxes, or handling fee.

Tracking Your Order

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

Incorrect Address & Failed Delivery

Please ensure your shipping address is correct and complete at checkout.

We are not responsible for:

• Delays or non-delivery due to incorrect or incomplete addresses

• Packages returned to us due to failed delivery attempts

If a package is returned, additional shipping fees may apply for reshipment.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery at:

[info@sparksandbeyond.com]

Include your order number and, if applicable, photos of the damaged item and packaging.

Contact Us

If you have any questions about shipping, please contact us at:

Email: info@sparksandbeyond.com