{"id":2160,"date":"2025-12-13T23:09:57","date_gmt":"2025-12-13T22:09:57","guid":{"rendered":"https:\/\/sparksandbeyond.com\/?page_id=2160"},"modified":"2025-12-14T21:56:08","modified_gmt":"2025-12-14T20:56:08","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/sparksandbeyond.com\/?page_id=2160&lang=en","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2160\" class=\"elementor elementor-2160\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ccbb1 e-con-full e-flex e-con e-parent\" data-id=\"28ccbb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5230d0c elementor-widget elementor-widget-heading\" data-id=\"5230d0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-295c6b6 e-con-full e-flex e-con e-parent\" data-id=\"295c6b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de2fd20 elementor-widget elementor-widget-text-editor\" data-id=\"de2fd20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 data-start=\"957\" data-end=\"992\"><strong>Eligibility &amp; Sales Territory<\/strong><\/h4><p data-start=\"994\" data-end=\"1067\">We sell and ship <strong data-start=\"1011\" data-end=\"1066\">only within the European Union (EU) and Switzerland<\/strong>.<\/p><p data-start=\"1069\" data-end=\"1107\">By placing an order, you confirm that:<\/p><ul data-start=\"1108\" data-end=\"1233\"><li data-start=\"1108\" data-end=\"1169\"><p data-start=\"1110\" data-end=\"1169\">You are legally capable of entering into a binding contract<\/p><\/li><li data-start=\"1170\" data-end=\"1233\"><p data-start=\"1172\" data-end=\"1233\">Your shipping address is located within the EU or Switzerland<\/p><\/li><\/ul><p data-start=\"1235\" data-end=\"1305\">We reserve the right to refuse or cancel orders outside these regions.<\/p><h4 data-start=\"1312\" data-end=\"1326\"><strong>Products<\/strong><\/h4><p data-start=\"1328\" data-end=\"1398\">All products sold are <strong data-start=\"1350\" data-end=\"1370\">handmade candles<\/strong>, produced in small batches.<\/p><p data-start=\"1400\" data-end=\"1443\">Due to the handmade nature of our products:<\/p><ul data-start=\"1444\" data-end=\"1547\"><li data-start=\"1444\" data-end=\"1502\"><p data-start=\"1446\" data-end=\"1502\">Minor variations in colour, texture, or finish may occur<\/p><\/li><li data-start=\"1503\" data-end=\"1547\"><p data-start=\"1505\" data-end=\"1547\">Such variations are not considered defects<\/p><\/li><\/ul><p data-start=\"1549\" data-end=\"1599\">Product images are for illustrative purposes only.<\/p><h4 data-start=\"1606\" data-end=\"1628\"><strong>Prices &amp; Payment<\/strong><\/h4><p data-start=\"1630\" data-end=\"1669\">All prices are shown in <strong data-start=\"1654\" data-end=\"1668\">CHF and Euro<\/strong>.<\/p><p data-start=\"1692\" data-end=\"1733\">Prices include <strong data-start=\"1707\" data-end=\"1714\">VAT<\/strong>, customs duties, import taxes, or handling fees.where applicable.<\/p><p data-start=\"1884\" data-end=\"2012\">We accept payments via the payment methods shown at checkout. Orders are processed only after payment has been received in full.<\/p><h4 data-start=\"2019\" data-end=\"2043\"><strong>Order Confirmation<\/strong><\/h4><p data-start=\"2045\" data-end=\"2114\">After placing an order, you will receive an order confirmation email.<\/p><p data-start=\"2116\" data-end=\"2262\">This email confirms receipt of your order but does <strong data-start=\"2167\" data-end=\"2174\">not<\/strong> constitute acceptance.<br data-start=\"2197\" data-end=\"2200\" \/>A contract is formed only once your order has been dispatched.<\/p><h4 data-start=\"2269\" data-end=\"2294\"><strong>Shipping &amp; Delivery<\/strong><\/h4><p data-start=\"2296\" data-end=\"2353\">Shipping is available <strong data-start=\"2318\" data-end=\"2352\">only to the EU and Switzerland<\/strong>.<\/p><p data-start=\"2355\" data-end=\"2487\">Estimated delivery times are provided at checkout and in our <strong data-start=\"2416\" data-end=\"2435\">Shipping Policy<\/strong>.<br data-start=\"2436\" data-end=\"2439\" \/>Delivery times are estimates and not guaranteed.<\/p><p data-start=\"2489\" data-end=\"2533\">We are not responsible for delays caused by:<\/p><ul data-start=\"2534\" data-end=\"2627\"><li data-start=\"2534\" data-end=\"2553\"><p data-start=\"2536\" data-end=\"2553\">Shipping carriers<\/p><\/li><li data-start=\"2554\" data-end=\"2588\"><p data-start=\"2556\" data-end=\"2588\">Customs procedures (Switzerland)<\/p><\/li><li data-start=\"2589\" data-end=\"2627\"><p data-start=\"2591\" data-end=\"2627\">Events beyond our reasonable control<\/p><\/li><\/ul><h4 data-start=\"2634\" data-end=\"2680\"><strong>Right of Withdrawal (EU Consumer Rights)<\/strong><\/h4><p data-start=\"2682\" data-end=\"2840\">If you are a consumer within the EU, you have the right to withdraw from your purchase <strong data-start=\"2769\" data-end=\"2787\">within 14 days<\/strong> of receiving your order, without providing a reason.<\/p><h5 data-start=\"2842\" data-end=\"2857\">Conditions:<\/h5><ul data-start=\"2858\" data-end=\"2989\"><li data-start=\"2858\" data-end=\"2926\"><p data-start=\"2860\" data-end=\"2926\">Products must be unused, unopened, and in their original packaging<\/p><\/li><li data-start=\"2927\" data-end=\"2989\"><p data-start=\"2929\" data-end=\"2989\">Return shipping costs are the responsibility of the customer<\/p><\/li><\/ul><p data-start=\"2991\" data-end=\"3043\">To exercise your right of withdrawal, contact us at:<\/p><h4 data-start=\"3078\" data-end=\"3121\"><strong>Exceptions to the Right of Withdrawal<\/strong><\/h4><p data-start=\"3123\" data-end=\"3169\">The right of withdrawal does <strong data-start=\"3152\" data-end=\"3159\">not<\/strong> apply to:<\/p><ul data-start=\"3170\" data-end=\"3275\"><li data-start=\"3170\" data-end=\"3194\"><p data-start=\"3172\" data-end=\"3194\">Used or opened candles<\/p><\/li><li data-start=\"3195\" data-end=\"3228\"><p data-start=\"3197\" data-end=\"3228\">Products damaged after delivery<\/p><\/li><li data-start=\"3229\" data-end=\"3275\"><p data-start=\"3231\" data-end=\"3275\">Custom or personalized items (if applicable)<\/p><\/li><\/ul><h4 data-start=\"3282\" data-end=\"3295\"><strong>Refunds<\/strong><\/h4><p data-start=\"3297\" data-end=\"3389\">Once we receive and inspect your returned item, we will notify you of approval or rejection.<\/p><p data-start=\"3391\" data-end=\"3480\">Approved refunds will be processed within <strong data-start=\"3433\" data-end=\"3444\">14 days<\/strong>, using the original payment method.<\/p><p data-start=\"3482\" data-end=\"3554\">Shipping costs are non-refundable unless the return is due to our error.<\/p><h4 data-start=\"3847\" data-end=\"3871\"><strong>Incorrect Address<\/strong><\/h4><p data-start=\"3873\" data-end=\"3934\">Please ensure your shipping details are accurate at checkout.<\/p><p data-start=\"3936\" data-end=\"3963\">We are not responsible for:<\/p><ul data-start=\"3964\" data-end=\"4029\"><li data-start=\"3964\" data-end=\"4029\"><p data-start=\"3966\" data-end=\"4029\">Orders delayed or lost due to incorrect or incomplete addresses<\/p><\/li><\/ul><p data-start=\"4031\" data-end=\"4081\">Additional shipping fees may apply for reshipment.<\/p><h4 data-start=\"4088\" data-end=\"4104\"><strong>Liability<\/strong><\/h4><p data-start=\"4106\" data-end=\"4145\">To the fullest extent permitted by law:<\/p><ul data-start=\"4146\" data-end=\"4268\"><li data-start=\"4146\" data-end=\"4203\"><p data-start=\"4148\" data-end=\"4203\">We are not liable for indirect or consequential damages<\/p><\/li><li data-start=\"4204\" data-end=\"4268\"><p data-start=\"4206\" data-end=\"4268\">Our liability is limited to the value of the purchased product<\/p><\/li><\/ul><p data-start=\"4270\" data-end=\"4331\">Nothing in these Terms limits your statutory consumer rights.<\/p><h4 data-start=\"4338\" data-end=\"4366\"><strong>Intellectual Property<\/strong><\/h4><p data-start=\"4368\" data-end=\"4511\">All content on this website (text, images, branding) is the property of <strong data-start=\"4440\" data-end=\"4463\">[Your Company Name]<\/strong> and may not be used without written permission.<\/p><h4 data-start=\"4518\" data-end=\"4553\"><strong>Governing Law &amp; Jurisdiction<\/strong><\/h4><p data-start=\"4555\" data-end=\"4630\">These Terms &amp; Conditions are governed by the laws of <strong data-start=\"4608\" data-end=\"4629\">EU and Switzerland<\/strong><\/p><p data-start=\"4632\" data-end=\"4743\">For consumers within the EU, mandatory consumer protection laws of your country of residence remain unaffected.<\/p><h4 data-start=\"4750\" data-end=\"4779\"><strong>Changes to These Terms<\/strong><\/h4><p data-start=\"4781\" data-end=\"4859\">We reserve the right to update or modify these Terms &amp; Conditions at any time.<\/p><p data-start=\"4861\" data-end=\"4928\">Changes will take effect immediately upon publication on this page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Eligibility &amp; Sales Territory We sell and ship only within the European Union (EU) and Switzerland. By placing an order, you confirm that: You are legally capable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":2,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-2160","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"admin","author_link":"https:\/\/sparksandbeyond.com\/?author=1"},"rttpg_comment":0,"rttpg_category":" <a href=\"https:\/\/sparksandbeyond.com\/?lang=en\" rel=\"tag\">EN<\/a>","rttpg_excerpt":"Terms &amp; Conditions Eligibility &amp; Sales Territory We sell and ship only within the European Union (EU) and Switzerland. By placing an order, you confirm that: You are legally capable [&hellip;]","_links":{"self":[{"href":"https:\/\/sparksandbeyond.com\/index.php?rest_route=\/wp\/v2\/pages\/2160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sparksandbeyond.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sparksandbeyond.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sparksandbeyond.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sparksandbeyond.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2160"}],"version-history":[{"count":0,"href":"https:\/\/sparksandbeyond.com\/index.php?rest_route=\/wp\/v2\/pages\/2160\/revisions"}],"wp:attachment":[{"href":"https:\/\/sparksandbeyond.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}